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Record learning outcomes

Training your team and ensuring everyone's knowledge is up-to-date are important CPD triggers. We suggest that you get the team together for a training session based on the activities below and discuss the various ways in which you can offer customers and patients added care in this category.

Subject: foot and leg care

This Train Your Team checklist provides support and information to run a team training session on foot and leg care. This content can also be used for your own CPD.

Reflection

• Are we knowledgeable about foot care issues? Do we take them seriously?
• Can we recognise the differences between corns, calluses and bunions? Do we know the best management of these conditions?
• Do we seek to prevent foot and leg problems in the pharmacy? Do we consider the use of appropriate footwear, particularly for those of us who stand for much of the day?
• Can we give advice on size and the proper fitting of flight socks?
• Do we consider foot problems and footwear as risk factors for falls in older people?
• Do we have a good visible display of foot care products in the pharmacy?

Training checklist

Ensure your support staff understand the following key points:

• Many minor foot and leg problems can be treated in the pharmacy
• The incidence of foot pain and its impact on quality of life
• The importance of treating toe nail infections as early as possible
• Specific lifestyle tips for customers with foot or leg pain
• When to refer customers to the pharmacist.

Action. I will:

• Consider our skills in communication, including sensitivity around footwear, with customers in foot pain
• Evaluate our display and range of foot care products
• Consider foot problems and footwear as risks for falls in older people
• Train my pharmacy assistants to ensure that they can meet all the points in this training checklist.

Practice points

• Although DVT may produce no symptoms, what possible symptoms can occur? When would you refer a customer with aching legs to the pharmacist?
• Are you confident when advising customers on the appropriate sizing for flight socks? Do you need training?