1. Eye drops, sometimes called ‘artificial tears’, are designed to relieve the discomfort and irritation of dry eye syndrome. Soothing ingredients include sodium hyaluronate, carbomer, hypromellose and witch hazel. Look for suitable products from OTC brands Biotrue, Hycosan, Optrex, Murine and Systane. 

2. Eye sprays (e.g. Optrex Actimist) relieve symptoms of dry, irritated, itchy eyes and can be sprayed onto closed eyes three to four times a day.

3. Reusable heat masks are also available (e.g. Optase Moist Heat Mask), which can help to soothe dry eye, blepharitis and styes.

When choosing between drops and ointments, some customers may find drops easier to administer or may dislike the additional blurring of vision seen with ointments. Others may prefer the longer-lasting effects of ointments, particularly if they use the product at night. Remind customers about good hygiene: wash hands before and after applying medication and don’t touch the applicator tip to the eye’s surface. They should also note any expiry dates, storage requirements – some products need refridgeration – and not to use open products for longer than stated on the label.